Terms and conditions for digital products of sistica.com

  1. Objective

These Terms and Conditions regulate the sale and use of the Digital Products offered by Sistica, including but not limited to software, applications, licenses, courses, e-books, online tools, and any other digital content made available to the User.

  1. Acceptance of Terms

The User agrees that by purchasing or downloading the Digital Products, they are bound to comply with all the provisions of these Terms and Conditions. Sistica may modify these Terms at any time by publishing the updated version on the Site. Continued use of the Digital Products after the publication of such changes constitutes acceptance of them.

  1. License of Use License Grant

Sistica grants the User a limited, non-exclusive, non-transferable, and revocable license to access and use the Digital Products solely for personal or professional purposes, in accordance with these Terms and Conditions. Unless otherwise stated, the license does not grant the right to sublicense, sell, resell, lease, assign, or transfer the Digital Products to any third party.

Use Restrictions

The User may not copy, reproduce, distribute, modify, create derivative works, decompile, reverse engineer, or extract the source code of the Digital Products unless expressly permitted by applicable law. The use of Digital Products for illegal, defamatory, fraudulent purposes or in any way that infringes the rights of third parties, morality, or public order is prohibited.

  1. Purchase and Payment Process Availability

Digital Products are available for purchase through the Site. The offering may vary depending on geographical region and other factors.

Pricing and Currency

All prices will be displayed in the currency indicated on the Site and may be subject to additional taxes and fees depending on the User’s location. Prices may change at any time without prior notice.

Payment Methods

Sistica offers various payment methods, which will be available at the time of purchase (credit/debit cards, payment gateways, etc.). The User guarantees that the payment information provided is truthful, accurate, and up-to-date.

Purchase Confirmation

Upon payment confirmation, the User will receive an email from Sistica with the necessary information to download or access the Digital Product.

  1. Refund and Cancellation Policy Digital Products

Due to the intangible nature of Digital Products, sales are considered final, and refunds will not be granted once the purchase is made, unless required by applicable law or deemed appropriate by Sistica under special circumstances.

Exceptions

In exceptional cases (e.g., total inability to access the Digital Product due to failures attributable to Sistica), the User may contact customer service to explain their situation. Sistica will evaluate each case and make a determination at its sole discretion.

  1. Intellectual Property Ownership Rights

All intellectual property rights associated with the Digital Products (trademarks, logos, source code, design, graphics, texts, etc.) belong to Sistica or its licensors.

Authorized Use

Any use of the Digital Products not contemplated in these Terms and Conditions must be previously authorized in writing by Sistica. The User agrees to respect the copyrights and intellectual property rights of Sistica and third parties.

  1. Limitation of Warranties Availability and Functionality

Digital Products are provided “as is” and “as available,” without any kind of warranty, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Sistica does not guarantee that Digital Products are error-free, vulnerability-free, or interruption-free, nor that they meet the User’s specific requirements.

User Responsibility

The User acknowledges and agrees that the use of Digital Products is at their sole and exclusive responsibility. Sistica assumes no liability for damages or losses that may result from the installation, use, or inability to use Digital Products.

  1. Disclaimer of Liability Use at User’s Risk

To the maximum extent permitted by applicable law, Sistica, its directors, employees, affiliates, agents, and suppliers shall not be liable to the User or any third party for any direct, indirect, incidental, special, or consequential damages (including but not limited to damages for loss of data, profits, business interruption, or other economic damages) arising from the use or inability to use the Digital Products, even if advised of the possibility of such damages.

Third-Party Content

Sistica assumes no liability for content, tools, or services provided by third parties that may be linked or integrated with Digital Products.

Force Majeure

Sistica will not be liable for non-compliance or delays caused by events of force majeure or unforeseeable circumstances (such as natural disasters, telecommunications failures, armed conflicts, governmental restrictions, etc.).

  1. User Obligations Accuracy of Information

The User agrees to provide truthful and accurate information in all registration, purchase, or subscription forms necessary to access Digital Products.

Proper Use

The User is obligated to use Digital Products responsibly, complying with applicable laws and avoiding any conduct that may harm Sistica or third parties.

Confidentiality

If the User receives confidential information related to Digital Products, they agree not to disclose it to third parties without prior authorization from Sistica.

  1. Termination of Agreement Termination for Breach

Sistica may terminate this agreement in the event of the User’s breach of these Terms and Conditions without prior notice or any right to a refund.

Effects of Termination

In the event of termination, the license to use the Digital Products will be immediately revoked, and the User must cease all use of them.

  1. Applicable Law and Dispute Resolution Applicable Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the country or state where Sistica is domiciled or, alternatively, as determined by Sistica without regard to its conflict of law principles.

Dispute Resolution

Any dispute or claim arising out of or related to these Terms and Conditions, which cannot be resolved amicably, shall be submitted to the competent jurisdiction as defined by applicable law or expressly indicated by Sistica.

  1. Severability

If any provision of these Terms and Conditions is declared null or unenforceable by a competent authority, such provision will be considered separable from the rest, which will remain valid and enforceable.

  1. Contact

For any questions, claims, or requests related to these Terms and Conditions or the use of Digital Products, the User can contact Sistica through the following channels:

  • Email: info@sistica.com
  • Phone: +1 (617) 4167856 (USA)
  • Physical Address: 7901 4th Street N., Ste. 300 St. Petersburg, FL 33702

BY USING, DOWNLOADING, OR PURCHASING OUR DIGITAL PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPTED THESE TERMS AND CONDITIONS IN THEIR ENTIRETY. IF YOU DO NOT ACCEPT OR COMPLY WITH THESE TERMS AND CONDITIONS, PLEASE REFRAIN FROM PURCHASING OR USING OUR DIGITAL PRODUCTS.

Personal Data Processing Policy of Sistica.com

Effective Date: [01/01/2024]

This Personal Data Processing Policy (hereinafter referred to as the “Policy”) aims to inform users, customers, suppliers, and other stakeholders (collectively, the “Data Subjects”) about the guidelines and procedures that Sistica.com (hereinafter referred to as “Sistica,” the “Company,” or the “Controller”) applies for the collection, use, storage, disclosure, deletion, and, in general, any activity related to the Processing of Personal Data in its possession, in accordance with applicable data protection laws and regulations in the United States of America (U.S.). This includes, as applicable, federal regulations and state consumer protection and privacy laws (e.g., the California Consumer Privacy Act—CCPA/CPRA—when applicable).

  1. Definitions

For the interpretation of this Policy, the following definitions are established, in harmony with the provisions of current U.S. legislation:

  • Authorization: The prior, express, and informed consent of the Data Subject for the Processing of their Personal Data.
  • Database: An organized set of Personal Data subject to Processing by Sistica.
  • Personal Data / Personal Information: Any information that identifies, relates to, describes, can be associated with, or can be reasonably linked, directly or indirectly, with a natural person.
  • Sensitive Data: Information whose misuse could significantly affect privacy or lead to discrimination (e.g., health data, biometric data, ethnic origin, sexual orientation, etc.).
  • Processor (Service Provider): A natural or legal person that processes Personal Data on behalf of the Controller.
  • Controller (Business): A natural or legal person that determines the purposes and means of Processing Personal Data.
  • Processing: Any operation or set of operations on Personal Data, such as collection, storage, use, disclosure, circulation, or deletion.
  1. Identification of the Controller
  • Business Name: Sistica.com
  • Website: www.sistica.com
  • Contact Email: info@sistica.com
  • Address: 7901 4th Street N., Ste. 300 St. Petersburg, FL 33702
  • Phone: +1 (617) 4167856

Sistica.com is the entity responsible for the Processing of Personal Data collected through its communication channels, including but not limited to its website, mobile applications, social media, email, phone lines, and other means through which information is processed.

  1. Principles for the Processing of Personal Data

     

The Processing of Personal Data by Sistica is governed by the following principles, in accordance with applicable U.S. federal and state regulations:

  • Legality: Processing will be carried out in compliance with U.S. legal provisions and applicable state laws.
  • Purpose: Processing will adhere to legitimate purposes that will be disclosed to the Data Subject.
  • Transparency: Data Subjects will be clearly and conspicuously informed about the collection and use practices of their Personal Data. The right of the Data Subject to access information about their Personal Data at any time will be guaranteed.
  • Security: Necessary technical, human, and administrative measures will be adopted to protect Personal Data and prevent its alteration, loss, misuse, or unauthorized access.
  • Confidentiality: Personal Data will remain confidential during Processing and even after the relationship with the Data Subject ends.
  • Individual Control (opt-out/opt-in): Depending on the applicable state laws, Data Subjects will have the right to accept, restrict, or decline (opt-out) certain Processing of their Personal Data, especially for marketing, sales, or targeted advertising purposes, as provided by relevant legislation.
  1. Personal Data Subject to Processing

     

Depending on the relationship established with the Data Subject, Sistica may collect and process the following types of data:

  • Identification Data: Full name, identification number (as allowed by law), date of birth, nationality, residential address, contact phone number, email address.
  • Financial or Payment Data (if applicable): Credit or debit card information, bank account details, and other payment methods, in compliance with security requirements established by applicable laws (e.g., PCI DSS for payment card information).
  • Browsing Data: IP address, device type, operating system, browser, visited pages, and any other usage or navigation information when accessing our website or applications.
  • Sensitive Data (if applicable): Only processed when strictly necessary and with the express Authorization of the Data Subject, or when permitted by applicable legislation. Examples include biometric data (fingerprint, facial recognition, etc.) and health information when essential